Saturday, September 6, 2008 @ 4:48 PM

FAQs

How do I calculate the total cost of my purchases in SGD?

> Answers can be found here


When is Spree XXX ending? How will I know if my orders are confirmed?

>The status of the spree can be found at the side with the orders written below the spree name. Please check if the amount of money you have to pay is correct and if the link is the item that you want to buy. If I have not update your status, drop me a mail or msn me.


Do you supply?

>I do supply but only for sprees from Supplier C. For the rates, you can find them here. Email or msn me for any enquiries.


How long do I have to wait for my items to reach me?

> The standard waiting time is 1month - 1.5months. Add another week for me to collect your purchases and meet you. However, if items are under restocking, you'll be required to wait for another month or more.


Can you send in my orders to your supplier first? Without waiting for you to reach the capping?

>I can send in your orders to my supplier first. However, as my suppliers have a minimum capping required/closing deadline, you'll still have to wait till my supplier has meet their requirements.

Even though I state that I need XXX orders before I'll send in the orders, I will still send in your order for the particular spree even if there's only 1 order.


Can you email me updates on the particular spree I'm ordering from or email me when you have new sprees etc?

>No problem! Just leave me a tag! However please do state if you want to receive updates on only a particular spree OR when I have any updates.


How will refunds be done?

>Refunds will not be given if the size and colour of the item is not suitable for you/different from the photos. However, if goods are damaged during the process of shipping (from Taiwan to Singapore), I'll try to ask for an exchange/refund.


Will the items I buy still be in their original package?

>I will open every item to ensure that they are not damaged and re-pack them. If damages are found, I will hold on to that item and ask for an exchange with my supplier.


How are the shipping fees calculated?

>A list of shipping fees can be found on the top of the sidebar. Click on the image to enlarge them. Please take note that sprees from Supplier A will only pay the shipping fee as second payment. Shipping fees might differ from the list for supplier B and C because they might take certain items as denim material even if you don't regard the item as denim material.


How would I know if you will not scam me?

>You can take down my IC number when I meet you for payment so that you can report to the police if I ever cheat your money. However, I will only do this if your purchases amount to $200 and above OR when you've purchased at least 10 items from me.


If you don't understand or the question you want to ask is not stated here, feel free to email me or add me in msn.

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